Privacy Policy

At Belleaa Collection. we are committed to protecting your personal information and respecting your privacy. It is your personal data and we respect that.

 

This Privacy Policy tells you about how and why we collect and use the personal data which you provide to us or which we collect about you when you interact with us, for example, when you use our website or visit our stores.

We want you to be informed about how we use your data, how we keep it secure and your rights.

We trust this Privacy Policy will answer any questions you have. But if not, please contact us directly at belleaacollection@gmail.com.

It is likely that we will need to update this Privacy Policy from time-to-time by updating this page. We will notify you of any significant changes, but we encourage you to come back and review it from time-to-time.

Ensuring the Lawful Use of Your Data

We will only use your personal data where we have a lawful basis to use it. We will only use your data where: (a) it is necessary for us to perform our contract with you (for example, to fulfill your order); or (b) it might reasonably be expected as part of running our business; and (c) it does not adversely impact your interests, rights or freedoms.

Further details regarding our use of your personal information are provided below.

We will collect personal data needed to identify you, such as your name, username, password and date of birth. We will also collect your contact details, such as your email address, telephone number and billing/delivery address. We will use your information as detailed below.

To fulfill our contract with you: 

  • To fulfill your order, for example, by delivering your products to you or to contact you about your order where necessary

Legitimate business purposes: 

  • To allow you to create an account with us

  • To allow you to book an appointment with us or to attend an event

  • To communicate with you your order or booking, if you have asked a question or sent us a complaint

  • To allow you to complete any surveys we send you (if you wish to), or to comment on or review our products or services, to help us improve them

  • To support fraud prevention and detection

Where you consent: 

  • To send you email newsletters to keep you up-to-date about our products, services, and latest offers, which we think will interest you (only where you consent)

  • To allow you to enter competitions, events, or prize draws run by us

We will use the information you provide when you contact us by telephone, by email, by post or on social media as detailed below.

Legitimate business purposes: 

  • To provide you with the support and customer service you have requested

Legitimate business purposes: 

  • To administer and to improve our Website, to ensure it is presented in the most effective manner for you and to give you the best Website experience and to allow you to participate in interactive features of our Website if you choose to do so

  • For data analysis, testing, research and statistical statistics to help us to improve our products and services

  • To keep our Website safe and secure

  • To make suggestions and recommendations to you and other users of our Website about products or services that may interest you or them

  • To measure or understand the effectiveness of advertising we direct to you and others, and to deliver relevant advertising to 

You do not have to give us any of the personal data discussed above. But, if you do not provide us with certain information, we may not be able to ship you with the goods and provide the services you have requested from us.

1. AUTOMATED DECISION MAKING

We do not currently carry out automated decision-making using information we hold about you.

2. SHARING YOUR DATA 

SHARING YOUR DATA WITH THIRD PARTIES WE TRUST

We share your personal data with third parties we trust to allow us to provide our services to you. When we do share your data with these third parties, we only provide the information they need to perform the service. We have written contracts in place with them requiring they only use your data for the purpose we specify to them and that your privacy is secure and respected.

The third parties we trust include the following:

  • Companies that help us fulfill your orders: FedEx, USPS

  • Credit reference agencies, law enforcement and fraud prevention agencies, so that we can help tackle fraud: CyberSource, PayPal

We may be required by law to share your personal data with the police, administrative authorities or other enforcement, regulatory or Government bodies.

3. HOW LONG WILL WE KEEP YOUR PERSONAL DATA? 

We will only keep your personal data as long as we need to for the reason(s) we collected it, as discussed in this Privacy Policy.

We may also retain some of your personal data if we are required to do so for legal purposes. Examples include: (a) meeting our legal or regulatory requirements; or (b) preventing fraud and abuse.

4. UPDATING AND CORRECTING

It is important that the personal data we hold about you is accurate and current. If you have an account with us, please keep your details up-to-date.

5. SECURITY

We are committed to securing your personal data. We have put in place suitable physical, electronic, contractual and managerial procedures, including our Information Security Management System and Secure Sockets Layer (SSL) encryption, to protect your personal data.

6. THIRD-PARTY LINKS

Our Website may contain links to other websites of interest. However, we do not have any control over third-party websites and they will be governed by their own privacy policies, not this Privacy Policy.

We may ask you for proof of your identity before dealing with your request, as a security measure to protect your data.

Right to Object

Where we are processing your personal data on the basis of our legitimate interests, you can ask us to stop processing it. We must do so unless we believe we have an overriding legitimate reason to continue processing your personal data.

7. CONTACTING US

If you have any queries, comments or requests regarding this Privacy Policy, you have a complaint, or you would like to exercise any of your rights set out above, you can contact us in the following ways: